Wooden Automotive Consultants

Dealership Management Professionals

About Us

Robert Wooden has enjoyed 30 successful years in the automotive dealership world and has gained a wealth of skills and experiences having started out as a technician and working his way through nearly every job role within a dealership. Service Manager, Parts Manager, Fixed Ops Director, IT Director, DMS Administrator, Salesperson, Sales Manager and General Manager.

Robert is a graduate of the State University of New York with a degree in Automotive Technology.

Following his passion for technology led Robert to work with several emerging software companies developing solutions that addressed the unique needs of auto dealers. In 2011 he joined SmartVMA, a startup software division of BG Products. Robert worked with both independent stores and large dealer groups like AutoNation, Penske & Lithia to improve profitability and performance. Eventually promoted to General Manager, he was responsible for software development, sales, support, installation and training.

Today Robert continues working with dealerships of all sizes as an independent consultant.

What We Do

Increase Profits

We do an in-depth financial analysis to uncover profit leaks and areas for improvement.

Control Expenses

A thorough knowledge of expense benchmarks and practical, real world methods to control them.

Policies & Procedures

Sensible, clearly written policies and procedures make for happier employees and eases stress on management..

Effective Pay Plans

Do your current pay plans motivate employees to focus on the correct things?

Warranty Administration

Are you under a warranty audit or in danger of one? Is your claims process efficient and secure? We can help.

DMS Expertise

We are deeply knowledgeable with CDK and Reynolds & Reynolds and a variety of other automotive software vendors.

Warranty Uplift

Robert has been at the forefront of retail warranty reimbursement for more than 20 years. Frustrated for having been denied a routine warranty labor rate increase, he found an obscure procedure buried in the manufacturer's policy manual and decided to pursue a rate increase a different way. That single submission yielded a $22.00 per hour labor rate increase for his dealership. Other dealers heard of the incredible increase and asked for Robert's assistance in submitting their labor rate requests and the business steadily grew over time.

Use our Warranty Calculator below to see what an increase in your labor rate or parts mark up percentage could mean to your bottom line.

Check out our warranty uplift web page for more information.

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Contact

Wooden Automotive Consultants LLC

Rochester, NY

585-371-7607 - Office

585-617-4768 - Fax

www.woodenauto.com

www.warrantypart.com

Email - warrantyretail@gmail.com